Card Services

CBT MasterCard

The CBT MasterCard does everything all those national cards can do and more! The CBT MasterCard allows you to make purchases anywhere you see a MasterCard logo. Simply present your card at the time of purchase. You can receive cash advances from tellers at any financial institution when the need arises. Plus, you can use it at any ATM for cash withdrawals entering your PIN. The CBT MasterCard offers a competitive APR with no Annual Fees.

Use your CBT MasterCard for everyday life. Purchase groceries. Pay for an oil change. Even buy that last minute gift for a friend or loved one. The more money you spend the more Bonus Points you will earn. One Bonus Point will be earned for each dollar spent on net retail purchases. They can be redeemed for brand-name merchandise and exciting travel rewards. To redeem your bonus points Contact Us or order online at www.scorecardrewards.com.

If you are someone who enjoys shopping on-line, there is an extra added security feature you can register for.  MasterCard Secure Code is an innovative service, offering secure Internet shopping, using your preferred form of Internet payment – your Centinel Bank MasterCard. MasterCard Secure Code lets you add a personal Secure Code™ to your existing card, getting added security and the reassurance that only you can use your card online.  Registration is quick and easy, and there are thousands of merchants who provide you this safe way of shopping.

Click here to register.

Apply here for a CBT MasterCard.

View your MasterCard activity online at www.mycardstatement.com.

Frequently asked questions regarding your CBT MasterCard

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What is required to apply for a CBT MasterCard?

What is required to apply for a CBT MasterCard?

Apply here for a CBT MasterCard. All that is required is a completed application and a current pay stub.

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What should I do if my CBT MasterCard is lost or stolen?

What should I do if my CBT MasterCard is lost or stolen?

Contact Us immediately if your card has been lost or stolen or if you notice an unauthorized transaction. You can also contact MasterCard directly at (727) 570-4899.

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How is my credit card different from other credit cards?

How is my credit card different from other credit cards?

You have the local advantage. You can walk into any of our branch Locations for information on your credit card. This includes getting a current balance, making a payment and having someone you know personally answer any questions you may have regarding your credit card account.

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What should I do if I have any disputes with a merchant?

What should I do if I have any disputes with a merchant?

You would first contact the merchant and try to resolve the dispute with them. If you are not able to resolve the dispute with them, Contact Us and we will be happy to assist you. No need to talk to some stranger on the phone to try to resolve the issue. Any of our customer service representatives will be happy to help you.

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How do I pay my CBT MasterCard?

How do I pay my CBT MasterCard?

Payments can be made at any of our branch locations for credit the same business day, mailed in, or can be paid on line at: www.mycardstatement.com.

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What is MasterCard Secure Code?

What is MasterCard Secure Code?

MasterCard Secure Code is an innovative service offering secure Internet shopping, using your preferred form of Internet payment – your Centinel Bank MasterCard. MasterCard Secure Code lets you add a personal Secure Code™ to your existing card, getting added security and the reassurance that only you can use your card online.

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How does MasterCard Secure Code work?

How does MasterCard Secure Code work?

When you purchase online, MasterCard Secure Code issues a receipt at the end of the checkout process. The receipt includes details of your current purchase, such as site name, purchase amount and date. You sign the receipt using your personal Secure Code and click "Submit" to proceed with the purchase. Without your Secure Code, the purchase cannot take place.

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How does MasterCard Secure Code protect me?

How does MasterCard Secure Code protect me?

Once you've registered and created a Secure Code, each time you make an online purchase, a window will pop up asking for your Secure Code like using your PIN at the ATM. When you correctly enter your Secure Code, you confirm that you are the authorized cardholder and your purchase is completed. If the correct code is not supplied, your financial institution cannot confirm your identity and the purchase will not be completed. No code, no confirmation, no purchase.

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Will I need to apply for a new card to use MasterCard Secure Code?

Will I need to apply for a new card to use MasterCard Secure Code?

No. You will be able to use your existing credit card through MasterCard Secure Code.

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If you have any questions, please contact us and let us know.

Centinel Bank Debit Card

The CBT Debit Card does everything an ATM card does and more! It works like a check, only better. In addition to doing everything an ATM card does, the CBT Debit Card allows you to make purchases anywhere you see a MasterCard logo. Simply present your card at the time of purchase, and the amount will be deducted from your primary checking account. This amount will be listed on your monthly checking statement. Plus, you can use it at any ATM for cash withdrawals, transactions and balance inquiries by entering your PIN. The CBT Debit Card is available only to checking account customers.

If you are someone who enjoys shopping on-line, there is an extra added security feature you can register for.  MasterCard Secure Code is an innovative service, offering secure Internet shopping, using your preferred form of Internet payment – your Centinel Bank debit card. MasterCard Secure Code lets you add a personal Secure Code™ to your existing card, getting added security and the reassurance that only you can use your card online.  Registration is quick and easy, and there are thousands of merchants who provide you this safe way of shopping.

Click here to register. 

www.mastercardsecurecode.com

To learn more about the CBT Debit Card Contact Us.

Use your CBT Debit Card free at any Centinel Bank ATM Locations!

Frequently asked questions regarding your CBT Debit Card

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How do I use my CBT Debit Card to pay for a purchase?

How do I use my CBT Debit Card to pay for a purchase?

When you present your card for payment, some merchants will require you to sign a sales slip. Other merchants may ask if you want to use it as a Credit or Debit/ATM. If you use it as a Debit you will be asked to enter your Personal Identification Code (PIN). If you use it as a Credit you will be asked to sign a sales slip.

Whether you use it as a Debit or Credit the transaction will be deducted from your checking account.

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How do I apply for a CBT Debit Card?

How do I apply for a CBT Debit Card?

Contact us to apply for a CBT Debit Card.

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What should I do if my CBT Debit Card is lost or stolen?

What should I do if my CBT Debit Card is lost or stolen?

Call us at 505-758-6700, or Contact Us immediately if your card has been lost or stolen or if you notice an unauthorized transaction.

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How is my card different from a credit card?

How is my card different from a credit card?

The MasterCard logo allows you to make purchases anywhere MasterCard is accepted, just like a credit card. Each purchase is deducted from your primary checking account, and there are no finance or interest charges.

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What should I do if I have any disputes with a merchant?

What should I do if I have any disputes with a merchant?

You would first contact the merchant and try to resolve the dispute with them. If you are not able to resolve the dispute with them, Contact Us and we will be happy to assist you.

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What should I do if my Personal Identification Number (PIN) does not work?

What should I do if my Personal Identification Number (PIN) does not work?

Please Contact Us to have your PIN reset.

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Is there a fee for my debit card?

Is there a fee for my debit card?

No. There are no Centinel Bank fees on consumer debit cards.

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What is MasterCard Secure Code?

What is MasterCard Secure Code?

MasterCard Secure Code is an innovative service offering secure Internet shopping, using your preferred form of Internet payment – your Centinel Bank MasterCard. MasterCard Secure Code lets you add a personal Secure Code™ to your existing card, getting added security and the reassurance that only you can use your card online.

Minimize

How does MasterCard Secure Code work?

How does MasterCard Secure Code work?

When you purchase online, MasterCard Secure Code issues a receipt at the end of the checkout process. The receipt includes details of your current purchase, such as site name, purchase amount and date. You sign the receipt using your personal Secure Code and click "Submit" to proceed with the purchase. Without your Secure Code, the purchase cannot take place.

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How does MasterCard Secure Code protect me?

How does MasterCard Secure Code protect me?

Once you've registered and created a Secure Code, each time you make an online purchase, a window will pop up asking for your Secure Code like using your PIN at the ATM. When you correctly enter your Secure Code, you confirm that you are the authorized cardholder and your purchase is completed. If the correct code is not supplied, your financial institution cannot confirm your identity and the purchase will not be completed. No code, no confirmation, no purchase.

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Will I need to apply for a new card to use MasterCard Secure Code?

Will I need to apply for a new card to use MasterCard Secure Code?

No. You will be able to use your existing credit card through MasterCard Secure Code.

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