Centinel Bank opened its doors on March 1, 1969.
Your Expectation Of Privacy Is Our Priority
Centinel Bank of Taos recognizes that you expect the highest level of privacy and confidentiality when it comes to your personal information. We are committed to maintain high standards that ensure customer information is private and secured at all times. At Centinel Bank of Taos, we believe the confidentiality and protection of customer information is one of our fundamental responsibilities. And while information is critical to providing quality service, we recognize that one of our most important assets is your trust. The safekeeping of customer information is our priority.
Centinel Bank’s Privacy Policy is designed to meet the regulatory guidance of the Gramm-Leach-Bliley Act of 1999 (GLBA), also known as Financial Services Modernization Act of 1999. GLBA includes provisions to protect consumers’ personal financial information held by financial institutions.
Privacy Principles
At Centinel Bank of Taos, our mission is to meet the desires of our customers. As financial service professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. We recognize that confidentiality is an important part of why you choose to do business with us. Our customer information privacy principles are the standards by which we manage all customer information. We desire to offer you, our customer, an array of financial products and services to accomplish your financial goals, and understand the need for your trust in our ability to maintain the privacy of your financial matters.
Secured Environment
Centinel Bank of Taos is committed to the security of our customer’s financial and personal information. All of our operational, data processing, and internet systems are in a secure environment that protects customer account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal security standards. We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these principles.
Information We Gather And Communicate
Centinel Bank of Taos will collect, retain, and use information about customers only where we reasonably believe that it provides products, services and other opportunities to our customers. The collection and storing of information allows us to administer your accounts, identify your specific financial needs, and to provide you with information about products and services. We collect and retain information about customers only for specific business purposes, and will tell our customers why we are collecting and retaining it upon their request. We collect non-public information from applications we receive from consumers for our bank’s products and services and from other information that the consumer provides to us during the application process; we collect information from processing transactions in customer accounts, such as checks and electronic transactions to deposit accounts, purchases made on credit card and loan payments; we also collect information about consumers from third parties such as credit bureaus. We use information to protect and administer customer records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand customer’s financial needs, so we can provide customers with quality products and superior service.
Disclosing Information
Centinel Bank of Taos will not reveal information about any customer or former customer’s accounts or other personally identifiable data to parties outside our affiliated banks and companies for their independent use unless: 1. The customer has requested or authorized us to do so. 2. The information is provided to help complete a transaction initiated by our customer. 3. The disclosure is required by or allowed by law (e.g., subpoenas, investigation of fraudulent activity, request by regulator, and ect.).
Limitation On Employee Access To Information
Centinel Bank of Taos employees know that customer information to a third party is at the request or written authorization of our customer. We may share customer information with companies that work for us to provide you with products and services that you have requested or already have with us. These companies may include payment processing companies, check printing and data processing companies. These companies might assist us, for example, in fulfilling your service request, processing your transaction, or mailing account statements. All of these companies act on our behalf are contractually obligated to keep the information that we provide confidential, and use the information only to provide the services we have asked them to perform for you and us. MOST IMPORTANTLY, WE DO NOT SELL CLIENT INFORMATION.
Notify Us Of Inaccurate Information We Report To Consumer Reporting Agencies
Please notify us if we report any inaccurate information about your account(s) to a consumer reporting agency. Your written notice describing the specific inaccuracy(ies) should be sent be sent to us at the following address:” Centinel Bank of Taos PO Box 828 Taos, New Mexico 87571.
Centinel Bank Web Site
Centinel Bank uses standard Internet industry software to collect non-identifying information about our web site visitors; such as the date and time our site was accessed, the IP address (a numeric address given to servers connected to the Internet), the web browser used, and city, state and country. This information is used to create summary statistics which determines the level of interest in the information we make available on our web site.
Centinel Bank obtains personal information about you on our web site only if you volunteer it, such as submitting an e-mail or using our online banking services. If you choose to contact us, we will use your nonpublic personal or financial information only for the purpose of responding to your e-mail or request. Your information will not be sold to third parties.
Responding To Inquiries
At Centinel Bank of Taos, we value our customer relationships. We want our customers to understand our commitment to privacy when using information. As a result of our commitment, we have developed these privacy principles which are made readily available to our customers. We will provide notice to our privacy policy annually, as long as you maintain an ongoing relationship with us. Customers who have questions about these privacy principles or have questions about the privacy of their customer information should call, Angel Reyes, President at 505-758-6770, or e-mail us at: centinel@centinelbank.com
