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COVID-19 Resources and Updates

December 3, 2020

Shop Local / Shop Different, This Holiday Season

Each year, all year, but especially during the holiday season we encourage you to shop local. This holiday season its more important than ever to keep our shopping dollars right here in Taos. We are taking it a step further and asking you to shop different. It’s been an incredibly difficult year, and we hope you’ll spend this holiday season finding creative ways to support local businesses.   

Support our community by keeping your dollars in Taos, here are a few ways you can do this:  

  • Visit  KNCEhttps://truetaosradio.com/shop-different/ for more local, shopping resources
  • Contact Stores via EMAIL or PHONE
  • Order Ahead
  • Pick-up Curbside
  • Order delivery and/or take-Out
  • Shop locally online
  • Buy Gift Cards to use later
  • Give to a local non-profit in the name of a friend or loved one
  • Adopt a pet from a local animal shelter

Every dollar you spend in Taos goes directly back into supporting our Taos community. Remember that small local businesses — run by your friends and neighbors — are trying really, really hard to survive the pandemic.

We know that it is not just small businesses struggling. Many of our own friends, family and neighbors are also struggling. Everything changed in 2020 and we’re all learning how to not only shop different, but live different. If you or someone you know needs help in any way here are a few resources:

  • Enchanted Circle Community Organization Active in Disaster (EC-COAD) – From financial assistance to childcare and support resources this group of various private sector and non-governmental agencies, businesses, educational institutions, non-profits, faith-based groups, media outlets, and community leaders has compiled an updated and extensive list of local and statewide resources. They were established in March 2020 in response to the Emergency Declaration announced in New Mexico.

https://eccoad.org/

  • Taos Connects - a free online service that links volunteers and resources in the Enchanted Circle to neighbors in need. They feature local projects from non-profit organizations, religious groups, schools, businesses, and individuals. They then make it easy for people to find these volunteer opportunities. They welcome projects that address needs such as poverty, shelter, education and hunger. Taos Connects also features projects that help build local economic opportunities, like support for small businesses. By giving local organizations and volunteers a way to connect and meet their goals, we can build a healthier community for all. 

www.taosconnects.org? 

  • Taos County Chamber of CommerceProvide many great resources for businesses. They exists for the sole purpose of advancing our community's business, agriculture and commercial sectors through the building of entrepreneurial and economic growth.

 http://www.taoschamber.com/ 


November 2 through 5 p.m. November 13 

Need help with past-due rent or mortgage payments? MFA can help. 

Click here for English PDF or  Espanol PDF 

To see if you qualify, go to: housingnm.org


September 2020

Paycheck Protection Program (PPP) Forgiveness 

Congratulations on securing a Paycheck Protection Program (PPP) Loan! Hopefully, you have been able to use those funds to help your business endure these unprecedented times.

The next step in your PPP journey is preparing to apply for full or partial forgiveness for your PPP loan. To assist, we are launching the following tools to help you do this effectively. Click here to access our calculator and guidebook. 

Calculator: Click the link above to get access to our loan forgiveness calculator, a one-stop-shop for estimating your PPP loan forgiveness amount.
Guidebook: Once you complete your calculator submission, you can view or download a PDF guidebook with helpful PPP forgiveness tips and steps to maximize your loan forgiveness.

Thank you for trusting us to be your PPP lending bank. We hope you find these tools helpful and please reach out to us anytime with questions.


September 8, 2020

Changes to our Notary Services

Notary services for customers will be scheduled Monday through Friday between 10:00 am - 11:00 am, or 3:00 pm - 4:00 pm.


 

July 29, 2020

May 14, 2020

Service Availability

As businesses in our community gradually begin to re-open, we have decided to maintain restrictions to our main lobby, providing access to our banking services through technology, our drive-thru offices, and curb-side appointments. The health and safety of our customers and employees remains our priority and we want to take additional time to prepare for a safe re-opening of our main lobby. Customers can continue to access their money using our online and mobile banking, debit and credit cardsATMs and drive thru locations.

Our friendly, knowledgeable team remains prepared, available, and committed to helping our customers identify and achieve their financial goals through unequaled personalized service with every customer experience.

When we determine it appropriate to re-open our main branch lobby, we will let you know how we plan to proceed safely.


April 1, 2020

Service Availability

To safeguard the health and safety of our employees and customers as well as to help do our part to help mitigate the spread of the coronavirus, we have closed our lobby to the general public. However, Centinel Bank is operational—and we here for you.

Our friendly, knowledgeable team remains prepared, available and committed to helping our customers identify and achieve their financial goals through unequaled personalized service with every customer experience.

Customers can continue to access their money in an assortment of ways including

  • ATMs 
  • online and mobile banking 
  • drive thrus 
  • debit/credit cards 
  • and more.

Thank you for your trust and loyalty, we are here to help make your financial transactions continue to run smoothly during this uncertain time.

Access your account from the safety of your home or the convenience of your mobile device quickly and securely

  • www.centinelbank.com - Access your accounts 24/7 to transfer money, pay bills and more
  • Centinel Bank’s Mobile app  - Check your account, transfer funds and deposit checks

If you are not currently enrolled in our online banking services enroll here (must be a primary or joint account owner of a consumer account). 

We’re also available to you during normal business hours through:

  • Email @ bank@centinelbank.com
  • Text message @ 1-844-475-9368
  • Phone @ 575-758-6700
  • Website contact us form @ www.centinelbank.com
  • Drive thru (learn more)

Access your safe deposit box:  

  • Call 575-758-6700 to schedule an appointment between 11:00am – 12:00pm or 1:00pm – 2:00pm

In response to COVID-19 Centinel Bank is helping customers

  •  ATM limit - temporary increase
    • From $300 to $500 per day
  • Mobile deposit (Consumer) - fee waived
  • Account transfer - fee waived

COVID-19 Resources

Your money is safe with Centinel Bank 

Centinel Bank is a member of the Federal Deposit Insurance Corporation (FDIC). FDIC deposit insurance is backed by the full faith and credit of the United States Government. Deposits are insured up to at least $250,000 per individual depositor. We invite you to visit FDIC.gov to learn more.

Protect yourself from fraud during this time

CDC Website

Local, state and national resources available to businesses impacted by the current situation, coronavirus (COVID-19)

 


Economic Impact Payment FAQ for Consumers

1. How large a payment will I receive?

The CARES Act outlines the parameters of who is eligible to receive a payment. The Internal Revenue Service is the agency responsible for determining eligibility. In general, single adults with an adjusted gross income of $75,000 or less will get $1,200. Married couples earning a combined adjusted gross income of $150,000 or less will receive a total of $2,400. Individual and married taxpayers earning over $75,000 and $150,000 respectively will get reduced payments with full phase-outs at $99,000 and $198,000. There are additional $500 payments for dependent children. For complete eligibility information please visit the IRS website.

2. Will college students be eligible to receive a payment?

The CARES Act definition of eligible individuals excludes those who are claimed as a dependent on another taxpayer’s return. Accordingly, to the extent a college student is claimed as a dependent on the tax return of a parent, he or she would not be eligible for the rebate. For complete eligibility information please visit the IRS website.

3. When will I receive my payment?

The Department of the Treasury began sending the payments to consumers across the country on April 15. If you filed taxes in 2018 or 2019 and included your bank routing and account number for payments or refunds, and this information has not changed, the IRS has the information it needs to send your payment electronically. In addition, for Social Security recipients, the IRS will use direct deposit by the Social Security Administration to facilitate payments. If the direct deposit information you have provided in the past is for a bank-issued prepaid debit card, you will receive your funds on that card account.

You can check the status of your payment by visiting the IRS' "Get My Payment" web tool. Recipients will be mailed a check if the IRS does not have your information on file. Check payments will follow weeks or possibly months after the direct deposits are sent.

4. Can I receive my payment electronically if my current information is not on file with the IRS?

The IRS is offering a web portal called "Get My Payment" where you can check the status of your information and your payment. In addition, the IRS has launched a web tool allowing quick registration for those who don’t normally file a tax return. For the most up-to-date information, visit IRS.gov/coronavirus.

While the IRS has extended the tax filing deadline this year from April 15 to July 15, another option is to file your 2019 taxes as soon as possible with bank routing and account number provided on the form.

5. What if I am typically not required to file a tax return?

People who typically do not file a tax return and are not Social Security beneficiaries will need to file a simple tax return to receive an economic impact payment. Certain low-income taxpayers, veterans and individuals with disabilities who are otherwise not required to file a tax return will not owe tax. IRS.gov/coronavirus will soon provide information instructing people in these groups on how to file a 2019 tax return with simple but necessary information, including their filing status, number of dependents and direct deposit bank account information. As noted above, Social Security recipients who have not been required to file tax returns will not be required to file a tax return to receive their payments.

6. What is a bank routing and account number?

Centinel Bank's routing number is: 107001261. 

Bank routing and account numbers direct payments to the right bank account at the right financial institution. If you have a checking account at a financial institution the information is on the paper check. The bank routing number is on the lower left-hand side of the check and tells Treasury the correct bank to send the payment. Your individual account number is to the right of the routing number. That tells the bank to credit your specific account. Bank-issued reloadable prepaid debit card accounts have the same numbers, but the way they are provided to you will vary.

7. I have a bank account. Can I still receive a paper check?

Yes, but be aware that your payment will be slower than an electronic transfer. Paper checks may be sent out weeks after the electronic checks are sent.

18. What can I do to prevent fraudsters from accessing my funds?

There will be a large amount of funds disbursed to qualifying individuals. Accordingly, there is a risk for fraud of various types. The IRS has announced various ways individuals can be on guard against these types of bad activities. See the notice.

It is important to remember that banks or the federal government will never contact you by telephone, text or email asking for your account information. Do not provide any banking information to anyone claiming to be registering you for your relief payment.

To help answer common questions about the Economic Impact Payments, the American Bankers Association developed the above questions and answers.

 

March 16, 2020

Centinel Bank of Taos Covid-19 Update  

Responding to COVID-19/Coronavirus

For the health and safety of our customers, community, and staff:

We are open but are restricting access to our main office until further notice. We will continue to offer all banking services through our drive thru facilities, over the phone, and using our mobile technologies.

Centinel Bank’s drive thru locations remain open.

Our two drive thru facilities are currently available 

Motor Bank Drive Thru

508 Paseo del Pueblo Sur

Taos, NM 87571

Hours: Monday –Thursday 9:00 am – 5:30 pm, Friday 9:00 am – 6:00 pm, Saturday 8:30 am – 2:00 pm

ATM: Available 24 hours a day

 

Northside Motor Bank Drive Thru

707 Paseo del Pueblo Norte

Taos, NM 87571

Hours: Mon-Thurs: 9:00 am - 5:30 pm, Friday 9:00 am-6:00 pm

ATM: Available 24 hours a day

We are available for questions by phone 575-758-6700, text message 1-844-475-9368, or email bank@centinelbank.com.

For access to your safe deposit box call 575-758-6700 to schedule an appointment between 11:00am - 12:00pm or 1:00pm - 2:00pm.

Call our 24-hour telephone banking for access to all your accounts. Call anytime to get information, make payments, transfer funds between accounts and review the most recent transactions.

575-758-0300, 758-0303, 758-7718, or 758-2913 or 1-888-758-0303

We encourage you to leverage our Online and Mobile Banking tools, which allow you to conduct most of your banking needs remotely, 24/7. These tools allow you to view your account detail, make payments, transfer money and more. If you are not currently enrolled in our online banking services, please call us 575-758-6700. After you sign up for Online Banking, you will be able to download our mobile app from your phone’s app store.

Thank you for your relationship with Centinel Bank of Taos. We’re committed to local banking for this community we call home. Rest assured that you are banking with a strong community bank. In addition to your money being protected by the FDIC insurance, we have a sound balance sheet and the liquidity necessary to withstand market volatility. 

We will continue to monitor this situation very closely. We are vigilant about this matter and our commitment to providing a safe banking environment. For updated information about Centinel Bank we will post information on our doors, website, Facebook and LinkedIn.

If you wish to learn more about COVID-19 and current guidance, please visit the Centers for Disease Control and Prevention COVID-19 page  or the World Health Organization's COVID-19 page.