Centinel Bank in the News
For all media inquiries, please contact Marketing Specialist Maria Meadowcroft at phone: 575-758-6795 or email: firstname.lastname@example.org.
Cybersecurity Tips to Protect Sensitive Information
In recognition of National Cybersecurity Month in October, Centinel Bank and ICBA are reminding consumers of simple steps they can take to safeguard their sensitive data when making purchases online or via a smart device and what to do if they suspect their information has been compromised.
“Educating customers about account security and cyber threats is something we all must be conscious about if we want to reduce the risk of sensitive information being exploited for criminal use,” said Isaiah Ortega, Chief Information Officer/VP at Centinel Bank. “We take great care in handling our customers’ sensitive information and want to equip them with practical steps they can take to help strengthen our nation’s cybersecurity ecosystem and avoid falling prey to identity theft and fraud this holiday season.”
There are steps consumers can take to reduce their chances of becoming a victim of identity theft or fraud. ICBA encourages consumers to:
- Enable the strongest authentication tools offered by their bank. Popular authentication methods include multi-factor authentication, biometrics, security keys and single-use codes.
- Use complex passwords and differentiate them across multiple platforms. For example, customers should use one password for their online bank account and another for their email account.
- Do a system check. Purge unused apps and outdated or sensitive information stored in old files and emails and ensure all software on internet-connected devices is current.
Consumers can also make sure their account has not been compromised by taking the following steps:
- Check bank statements regularly to ensure the purchases are legitimate.
- Read the fine print when purchasing items online. Often a website or application will ask for permission to save account information.
- Stay vigilant. Be mindful when shopping online and look for signs of illegitimate websites. Spelling or grammatical errors, missing contact information, and suspicious URLs or email addresses are all red flags.
Learn more about how to protect your digital life during National Cybersecurity Awareness Month by visiting the Stay Safe Online website.
August 6, 2018
Protect your identity by shredding your sensitive documents for FREE.
Centinel Bank is hosting a community shred day. Stop by on Saturday September 8th anytime between 9:00 am and 12 noon to shred your unwanted papers and documents safely.
Fight identity theft and recycle all at the same time. All shredded paper is bleached and then recycled, saving energy and tress while helping reduce the amount of waste sent to landfills.
Only paper material will be accepted, and we ask that you limit shred materials to two bankers sized boxes per household and/or business. Staples or paper clips do not need to be removed.
Examples of documents you might want to shred include (but are not limited to):
- Tax Documents (7 years and Older)
- Old Bank Statements
- Old Medical Records
- Canceled or Blank Checks
- Credit Card Statements
- Personal Bills
Our professional shredding company will be onsite in our parking lot to safely destroy any unwanted, confidential papers and documents for FREE. Simply stop by the Centinel Bank main office (512 Paseo del Paseo Del Norte) on Saturday, September 8th between 9am – 12 noon.
May 17, 2018
Centinel Bank of Taos Earns Two Awards
Our employees have named us a 2018 Top Workplace in New Mexico by the Albuquerque Journal, for the fourth year. And, our community has voted us the 2018 Best Bank in Taos by the Taos News.
“We are humbled and grateful to receive both of these awards. They reflect our organization’s commitment to the well-being of everyone around us,” said Angel Reyes, President and CEO. “They are also a testament to our strong relationships and our community banking spirit. We’re here to help our community grow and succeed.”
At Centinel Bank we are invested in the success of our customers and are grateful they choose to bank with us. Community banking is about building relationships and working for the betterment of our customers, our employees, and our local community, this is why we feel a strong commitment to providing excellent service, building strong relationships, and providing local decisions.
Through the years, Centinel Bank has earned a number of local, state, and national awards while remaining focused on its mission, and as Taos’ only locally owned and operated community bank Centinel Bank is committed to serving you.
The Top Workplaces list is based solely on employee feedback gathered through a third-party survey administered by research partner Energage, LLC (formerly WorkplaceDynamics), a leading provider of technology-based employee engagement tools. The anonymous survey measures several aspects of workplace culture, including alignment, execution, and connection, just to name a few.
“Top Workplaces is more than just recognition,” said Doug Claffey, CEO of Energage. “Our research shows organizations that earn the award attract better talent, experience lower turnover, and are better equipped to deliver bottom-line results. Their leaders prioritize and carefully craft a healthy workplace culture that supports employee engagement.”
The Best of Taos
The Best of Taos poll, administered by the Taos News aims to find out what Taosenos and frequent visitors like best. The votes are collected through an online survey that locals or visitors are invited to complete; identification is not required to cast a vote and votes are not able to be purchased. Over the last 19 years, the Best of Taos has remained a straight-up count; the most votes win. Everyone has an opinion about what’s the ‘best’ in Taos. So every year the Taos News holds a survey and ask the community to tell them who they think is the best in Taos. This year, the Taos News received more than 3,000 voters.
March 26, 2018
Centinel Bank of Taos Announces Promotion of Local Employee
Centinel Bank of Taos is pleased to announce the recent promotion of Isaiah Ortega to Vice President. Ortega, born and raised in Questa, joins Centinel Bank’s Executive Management team.
Currently, Ortega serves as Centinel Bank’s Chief Information Officer. His responsibilities include providing strategic direction and leadership for the bank’s current and future technology solutions.
“Isaiah possesses vast information technology skills and demonstrates strong leadership experience. He’s been a key player in the technology systems that keep the banks infrastructure available, secure, and user friendly for customers,” said Angel Reyes, President and CEO of Centinel Bank. “Along with his day to day duties and initiatives Ortega also chairs the Bank’s Information Technology Steering Committee.”
“I ensure that Centinel Bank’s technology and services align with the needs of our customers. Over the past ten years we’ve moved from little or no technology to the most cutting edge technology used in the banking industry across the nation, and we’ll continue to do so,” said Ortega. “I love what I do here at Centinel Bank, It’s a great organization to work for and be a part of. Everyone really cares about our customers and our community, always looking out for them. We have our heart in the right place. It feels good to know that our customers put their faith in Centinel Bank and essentially their faith in me.”
Ortega began as an IT Analyst with Centinel Bank in 2006. He became the Bank’s security officer (overseeing both the physical and technology security for the bank) in 2009 then took over the day to day management of the information technology department in 2012. Ortega became Chief Information Officer in 2013.
Ortega earned an associate’s degree in Computer Networking Systems from ITT Technical Institute and a degree in Banking Technology from the University of Wisconsin Graduate School of Banking with a degree in Banking Technology. He also holds a Security Plus certificate by CompTIA.
Ortega has a wife and four kids. He participates in the Kit Carson Millennial Leadership Forum, He’s also the Director for Santa’s Helpers Del Norte in Questa, and Vice President of Questa Mariachi’s Booster Club.
February 27, 2018
Taos’ only locally owned and operated community bank, Centinel Bank of Taos, celebrates its 49th anniversary. Founded here. Focused here.
One man’s dream became reality for our community when Centinel Bank of Taos was opened on March 1, 1969. A bank founded in Taos with a mission for equal access to financial services to help make the dreams of the Taos County community come true. Through the years Centinel Bank has evolved into a strong and stable financial institution while remaining focused on its mission. Today Centinel Bank, a local, state, and national award winning bank remains Taos’ only locally owned and operated community bank committed to serving you.
“Thank you to our customers, employees, and community for supporting us, said Angel Reyes, President and CEO of Centinel Bank. “We are honored and privileged to serve you and committed to serving Taos County for many years to come.”
Centinel Bank is a community bank, locally owned and operated, built on personal service, strong community ties, and local decision making. The employees and the culture are what make the difference. All employees are committed to building strong relationships to enhance customer success in achieving their financial dreams.
“At Centinel Bank our employees focus on providing unequaled personal service with every experience. I’d like to thank the many talented employees who work hard each and every day and those who through the years have dedicated time and service to building our strong foundation. It is through the hard work of these employees that Centinel Bank remains a successful, strong and stable community bank,” said Reyes.
Centinel Bank is committed to remaining the true community bank it has always been. And, because we are not a national banking chain, our size and streamlined organizational structure provide us the ability to make local decisions that enhance personal experience. Locally owned and operated, Centinel Bank serves customers with three convenient locations, a full array of deposit and lending solutions for personal and business needs, and electronic banking services.
Centinel Bank is invested in the success of its customers and is forever grateful they choose to bank with Centinel. “We are dedicated to caring for our customers’ needs over the long-haul. It’s with great pride that I can say we work hard to ensure our customers feel welcome in our offices. We value the opportunity to serve them on a personal level,” said Reyes.
Centinel Bank is proud to give back to the community and has established programs specifically to enhance its contributions. “We pride ourselves on our youth initiatives and programs such as our annual scholarship awards for graduating seniors, student internships and student success grant; as well as our volunteer program which allows employees to volunteer with local schools, on community boards, participate in mentorships programs and provide financial literacy classes,” said Reyes.
Centinel Bank is fully committed to serving Taos County for many years to come. Visit us today – Let’s dream together!
September 18, 2017
RE: Equifax data breach
Recently, Equifax, one of the three national consumer credit reporting agencies, announced a major data breach. This breach affects approximately 143 million Americans. This is what we know according to Equifax: the data breach occurred May – July 2017, and the information stolen includes consumers’ personally identifiable information, including names, Social Security numbers, dates of birth, addresses and, in some cases, driver’s license numbers. Approximately 209,000 credit card numbers and dispute documents with personally identifiable information for approximately 182,000 consumers were also stolen. There is no evidence of unauthorized access to consumers’ credit reporting databases.
To be clear, Centinel Bank was not compromised and your information was not stolen from our bank. However, Centinel Bank takes the security of our customer information very seriously, and we are providing you with the information we know about this massive breach and the steps you can take to protect your personally identifiable information if you so desire. Following this unprecedented breach, we are also asking our customers to be extra vigilant and report any suspicious activity in your Centinel Bank accounts by calling 575.758.6700 or visiting www.centinelbank.com.
Equifax has established a website that informs consumers if they may be affected by the breach, provides additional information on the breach, and offers complimentary identity theft protection and credit file monitoring. This information is available at www.equifaxsecurity2017.com. For more information click here.
November 1, 2013 Updated Terms and Conditions.
Your understanding of the terms and conditions which govern your account with our Bank is important to us. Within the document we have adopted more detailed definitions for items such as Authorized Signer, Deposits, Withdrawals, Restrictive Legends, and Facsimile Signatures. We have also added a Security section that explains what actions you as a customer can take to reduce the risk of theft or fraud. Please review and print the updated Account Terms and Conditions by clicking this link. If you have any questions feel free to call, email or come by the main office.
Centinel Bank of Taos is pleased to announce that it was named a Top Workplace on May 19, 2013. The Albuquerque Journal recognized 40 Companies and Organizations in New Mexico as Top Workplaces. The Top Workplaces are determined solely on employee feedback given in an employee survey, conducted by WorkplaceDynamics, LLP, that is then compared across peer companies.
Centinel Bank was named 7th in the state amongst the top small businesses to work for. The Top Workplaces award recognizes organizational health and identifies organizations that have created exceptional places to work. Every individual in our Bank contributes to making it a special place to be and has the opportunity to make a difference in our company and in our community as well. We are proud of the programs we have in place to support our staff and their families and promote personal and professional growth. Thank you to our Centinel Bank family—to each and every person who is a part of our team—for making it an incredible place to be and a Top Workplace in New Mexico!
View Centinel Bank's Top Workplace profile at: Centinel Bank Top Work Place or to learn more about the Top Workplace program, visit: www.topworkplaces.com.
Centinel Bank News
Centinel Bank announces the re-opening of our newly renovated Northside Motorbank on Wednesday, December 18th. Construction started on the Drive-Thru Only branch located at 508 Paseo del Pueblo Sur in mid-September, with a complete re-model of the building, construction of wider, taller drive-thru lanes, enhanced audio and video communication devices, and the latest, high-tech drive-up ATM that will accept cash and check deposits for our customers, will show images of checks on receipts, and will cash checks (if account has available balance.) Centinel Bank is proud to continue to invest in our facilities and our community. Thank you! for your patience, and thank you for your business!
Centinel Bank of Taos announces the opening of their newest branch: their new website and online banking center. The new Centinel Bank of Taos website will serve as an online branch, allowing Centinel customers to access many services and products offered by Centinel without having to come into one of its branches. “The purpose of this new site is to better support our customers who prefer to do their banking online and through their mobile devices,” commented Rebeca Romero Rainey, CEO of Centinel Bank of Taos. She continued, “Of course, for those of our customers who enjoy coming into one of our branches in person, we will continue to be here to meet their needs.” The new website will provide improved customer support for online banking services, mobile device viewing, as well as downloadable tools and applications which can be emailed or hand-delivered to a branch. Ms. Romero Rainey added, “We are proud to offer this new website to our customers, which will highlight images of what makes us distinctly ‘Taos’ along with community projects Centinel is involved in.”
Rebeca Romero-Rainey, CEO of Centinel Bank of Taos Recognized as a Remarkable Woman of Taos
Romero Rainey appointed to KC Fed advisory commission
New Mexico Business Weekly (February 16, 2012)
Group aims to revitalize downtown Questa
Taos News (January 9, 2012)
Centinel Bank News Archives
Moving money: deposits rise at local banks
Taos News (December 12, 2011)
Hispanic Business 500 lists 26 New Mexico firms
New Mexico Business Weekly (June 27, 2011)
Citizen of the Year: Rebeca Romero Rainey
Taos News (October 16, 2009)